Attention please. on August 27th Brazil Post temporarily announces that buyers will be charged about 3.5$ service fee for the parcels overseas. if buyers don't pay 3.5$ up within 30 days, the parcels will be returned to China.
1. Item will be delivered within 2-3 working days after the payment received.
2. Please make sure your shipping address is right when you place the order. We are not responsible for lost parcel caused by wrong or undeliverable address.
3. We ship item via China post, EMS, DHL, UPS, TNT, FedEx or Private line.
4. Item will be shipped from Shenzhen or Shanghai, China, with the tracking number, reaching most of countries within 7-15 days by DHL/UPS/FedEx/TNT.
5. If you are from Brazil and have chosen UPS, FedEx, DHL or TNT, you must provide CPF number or CNPJ number. If not, we cannot deliver the shipment.
1. Below 2KG is free shipping via China Post Air-Mail. If you need it urgently, please choose another carrier.
2. For dispatching smoothly and quickly, we may deliver items via another courier/carrier; and our decision is finally effective.
3.We are not responsible for any accidents, delays or other issues that are the responsibility of the shipping service.
4.Any import charge fees are the buyer's responsibility.
5.If you meet some trouble in the delivery, you can contact us and we will help you solve problem in legitimate way.
1. If the product that you received has any mistake or problem, please contact us for a replacement or refund as soon as possible.
2. If item is defective in 90 days, we will send you a replacement or offer refund after we receive the defective item. And buyer takes on the returning fee. We will be responsible for resending fee.
3. If item is defective after 3 months, you can still send it back to us. We will send you a new one after receiving the defective item, but you have to pay the extra shipping fee for back and forth freight.
4. Please return Defective items within the warranty period (and in the original package, if possible). You must indicate the details in the parcel. WE DO NOT COVER ITEMS WITH AN EXPIRED WARRANTY.
5. Man-made defects are not guaranteed, such as broken and crash.
Signature and Feedback:
1. After you sign for the parcel, please click the confirmation of your order on the Aliexpress online.
2. If you are happy with the product, please leave a positive feedback with 5 Stars.
3. If you have any problem with the product, please contact us firstly by Aliexpress TradeManager or email before leaving a Neutral (3 stars)&Negative (1-2stars) feedback or opening a dispute. We will reply you within 24 hours. Please believe we will help you solve any problem, and give you a pleasant answer.